Community Care Experts
Home Care Service
Homecare kingston upon thames

What is learning disability?
A learning disability is a reduced intellectual ability and difficulty with everyday activities. It can be mild, moderate, severe or profound, and several things can cause it. It can occur when the brain is still developing, for instance, before, during or soon after birth. A child can be born with a learning disability if the mother has an accident or illness while pregnant or if the unborn baby develops specific genes responsible for preventing the brain from developing.
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In addition, a person can be born with a learning disability if they are born too early or do not get enough oxygen or have trauma to the head during the birth. After birth, a learning disability can be caused by early childhood illnesses, accidents and seizures. Irrespective of what type of learning disability a person might have or what caused it, it is lifelong, different from person to person. For example, some might need support with household tasks, socialising or managing money. In contrast, others might need help with behaviour management, building and sustaining relationships, learning, communication and social skills. Individuals with a learning disability generally take longer to learn and might need support to develop new skills, understand complicated information and interact with others.

How can we help?
At Community Care Experts, we recognise that, like everyone else, individuals with learning disabilities deserve a full and rewarding life. We also respect that people with a learning disability must be supported to live independently and safely like everyone else if their condition allows it. Therefore, we are dedicated to creating personalised care packages for our service users and supporting them in achieving a fulfilled and rewarding life.
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Our service is flexible and personalised, and we always remember that each person has individual needs. Our service users and their advocates will have access to our 24-hour emergency on-call. Safeguarding is at the heart of everything we do, and our recruitment is subject to successful enhanced DBS and pre-employment checks.
Our care packages are based on service users' individual support needs. Care plans and risk assessments are also based on service users' preferred lifestyle, background and wishes. We will review care plans and risk assessments at least every three months, and when needed, and changes to service users care needs will be implemented immediately and communicated to their care team.
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Our complex care packages have a dedicated team leader who will lead regular and backup support workers. The package team leader will maximise the communication amongst the multidisciplinary team and brings continuity and consistency to the service provided. Our skilled managers continually guide and support the team leaders.
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Our care packages offer the highest quality of support which include but is not limited to the following:
Help with planning, implementing, evaluating, maintaining and improving rehabilitation goals.
Help with independent living in the community.
Help with the transition from hospital to the community and service users' homes.
Support with relearning skills such as budgeting, managing day to day life and correspondence
Support with behaviour & anger management, and other emotional needs
Support with managing and maintaining nutrition such as meal preparation and feeding
Personal care and maintaining personal hygiene
Help with getting ready for the day and being appropriately clothed.
Support with managing continence, catheter and stoma bag
Help with developing and maintaining family and personal relationships.
Support with living independently and safely
Support with making safe use of necessary facilities or services in the community
Hospital and GP appointment
Reablement after hospital discharge
Companionship
Help with developing and maintaining a meaningful social life.
Support with managing and maintaining a safe home environment
Support with engaging in work, training, education or volunteering
Medication management and administration
Support with moving and handling when mobility is an issue
Help with transportation/ driver
Support with Outings and days out
Help with planning and managing holidays.
Help with vocational skills development and participation in formal educational programmes.
Shielding and support with COVID-19
Help with caring for PEG feeds, catheters, medical gasses, stoma, oxygen therapy, nebulisers, tracheostomy and non-invasive positive pressure ventilation (NIPPY).

Our Support Workers
Highly Skilled support workers at Your Service
All our support workers receive regular visits and supervision from a senior member of Community Care Experts. We will evaluate support workers' skills and knowledge regularly to ensure that they maintain the outstanding knowledge and skill needed. In addition to regular supervision, team members will receive clinical supervision at least every six months from our clinical supervisor, an experienced registered nurse with an active NMC pin.
​As well as supervisions our support workers receive the following training:
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Mandatory training for care workers
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Learning disability
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Cognitive Rehabilitation
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Challenging Behaviour
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Communication Difficulties
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Insight and psychological adjustment
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Emergency aid
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Fire safety and awareness
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Infection control, including COVID-19
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Mental Capacity
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Risk Assessment
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Safe handling of medication
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Moving and handling
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Epilepsy
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Choking
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Record Keeping
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If required, they will receive training on caring for PEG, Stoma, Catheter, suction, etc.