Community Care Experts is a leading provider of domiciliary care services in Surrey and London. Our reputation is built on our dedication to offering high-quality, personalised care to those in need.
Benefits of Choosing Us
Local
Expertise
As a local provider, we have an in-depth understanding of the community and its needs.
Flexible
Care Options
We offer a range of care services, from hourly support to live-in care, ensuring you receive the level of care that suits your needs.
Supportive Environment
Our carers are trained to create a nurturing and supportive environment, promoting the independence and dignity of our clients.
Our Core Values & Standards for Home Care
We are registered with the Care Quality Commission (CQC)
We are well-led, caring, responsive, effective, and deliver safe service.
We offer highest quality of care
We continuously improve to achieve excellence.
We provide person-centred care
We are passionate about everything we do
We are honest, respectful and fair
Our clients' choice, dignity, and independence underpin our practice.
We will give you choice of electronic and paperless system
We have a robust recruitment policy and procedure in place
We have an effective communication system.
Our staff are highly trained, skilled, and experienced.
Our managers have considerable experience and knowledge of what works within the care sector
We are evidence-based and follow best practice advice including NICE
Our care packages have designated team leader
Our managers are available 27/7
On-call system
Our Service Users and team members have access to our policy centre 27/4
Support Workers Training
As well as regular supervisions our support workers receive the following training:
Mandatory training for care workers
Neurological conditions
Brain Injury Training
Cognitive Rehabilitation
Challenging Behaviour
Communication Difficulties
Insight and psychological adjustment
Emergency aid
Fire safety and awareness
Infection control, including COVID-19
Mental Capaciity
Risk Assessment
Safe handling of medication
Moving and handling
Choking
Epilepsy
Record Keeping
If required, they will receive training on caring for PEG, Stoma, Catheter, suction, etc.
Care Certificate
