We are registered with the Care Quality Commission (CQC)

We are well-led, caring, responsive, effective, and deliver safe service.

We offer highest quality of care 

We continuously improve to achieve excellence.

We provide person-centred care

We are passionate about everything we do 

We are honest, respectful and fair

Our clients' choice, dignity, and independence underpin our practice. 

We will give you choice of electronic and paperless system

We have an effective communication system.

we have a robust recruitment policy and procedure in place 

Our staff are highly trained, skilled, and experienced. 

Our managers have considerable experience and knowledge of what works within the care sector

We are evidence-based and follow best practice advice including NICE

Our care packages have designated team leader

Our managers are available 27/7

On-call system

Our Service Users and team members have access to our policy centre 27/4