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After the diagnosis of long-term neurological conditions such as Huntington's Disease, Multiple Sclerosis (MS), Motor Neurone Disease, Myalgic Encephalomyelitis (ME), Parkinson's Disease and other complex Neurological Conditions, life can become very challenging and daunting. However, you and your loved ones are not alone. Community Care Experts work with you and your loved one and provide full support to you to reach your full potential. Our services are available as minimum as 1 hour depends on the service users location.

  • Living within a 3-mile radius from Surbiton: Minimum 1 hour

  • Living between 3–5-mile radius from Surbiton: Minimum 2 hours

  • Living between 5–10-mile radius from Surbiton: Minimum 6-8 hours

  • Living from 8-mile radius from Surbiton: subject to assessment, minimum support from 6-8 hours, Live-in, awake and sleep-in night

At Community Care Expert, a dedicated member of our team is available to you 24/7 to support you regardless of the level of your need. Our neurological conditions service is flexible and personalised. We always remember that each person has individual needs. Our care packages are based on service users' individual support needs. Care plans and risk assessments are also based on service users' preferred lifestyle, background and wishes. We will review care plans and risk assessments at least every three months and when needed. Furthermore, changes to service users care needs will be implemented and communicated to their care team immediately.

Our complex care packages have a dedicated team leader who will lead regular and backup support workers. The package team leader will maximise the communication amongst the multidisciplinary team and brings continuity and consistency to the service provided. Our skilled managers continually guide and support the team leaders.​

All our support workers receive regular visits and supervision from a senior member of Community Care Experts. We will evaluate support workers skills and knowledge regularly to ensure they maintain the outstanding knowledge and skill needed. In addition to the regular supervision, team members will receive clinical supervision at least every six months from our clinical supervisor, an experienced registered nurse with an active NMC pin. Safeguarding is at the heart of everything we do, and our recruitment is subject to successful enhanced DBS and pre-employment checks.

Neurological Conditions: Welcome
Old Friends
Home Nurse Making Bed
Home Nurse Examining Patient
Smiling Senior Couple
Happy Grandparents
Pool Side

We Bring High Quality Care to You

Community Care Experts delivers support as minimum as 1 hour depends on the service user's location:

High Quality Care With a Lasting Impact

Physical Therapy

Professional. Reliable. Qualified Dedicated Compassionated Care Team

At Community Care Experts, we offer wide range  of professional and reliable supports , including, but not limited to:


Hourly support from 1 hour a day to 24/7.

Sleep-in & awake night support

Personal Care: private hygiene, dressing and maintaining personal appearance, bathing and showering including bed-baths, oral hygiene, applying make-up, and hair care.

Working on rehabilitation plans and achieving rehabilitation goals

Re-ablement or Care after hospital discharge

Hospital admission

GP and hospital appointments 

Companionship & emotional support

Support with shielding during the coronavirus pandemic

COVID-19 support

Accessing community and maintaining your social life

Dietary support such as meals preparation and help with eating.

Shopping, laundry, washing, ironing and similar light household chores

Support with toileting and continence management

Support with managing medication from collection to administration

Collecting pensions and similar chores

Light gardening such as watering your plant

Stoma care

PEG feed and Care

Tracheostomy care 

Signposting to other related services such as financial advisors, physiotherapists, and occupational therapists

Image by Ainara Oto

Specialised neurological condition support

With our 24-Hour Neurological Condition Home Care Services, our service users and their family can feel confident that their care and needs matter and will be addressed on time — without sacrificing their normal daily routines. At Community Care Experts, we care for our Service Users health and wellbeing and provide personalised attention supporting our Service Users to stay at home for as long as they possibly can feel as independent as possible.

Physiotherapists Training

Support Workers Training

As well as regular supervisions our support workers receive the following training:

Mandatory training for care workers

Neurological conditions

Brain Injury Training

  Cognitive Rehabilitation 

 Challenging Behaviour 

Communication Difficulties

 Insight and psychological adjustment

Emergency aid

Fire safety and awareness

Infection control, including COVID-19

Mental Capaciity

Risk Assessment

Safe handling of medication

Moving and handling



Record Keeping

If required, they will receive training on caring for PEG, Stoma, Catheter, suction, etc.

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