Community Care Experts
Home Care Service
Homecare kingston upon thames
After the diagnosis of long-term neurological conditions such as Huntington's Disease, Multiple Sclerosis (MS), Motor Neurone Disease, Myalgic Encephalomyelitis (ME), Parkinson's Disease and other complex Neurological Conditions, life can become very challenging and daunting. However, you and your loved ones are not alone. Community Care Experts work with you and your loved one and provide full support to you to reach your full potential. Our services are available as minimum as 1 hour depends on the service users location.
Living within a 3-mile radius from Surbiton: Minimum 1 hour
Living between 3–5-mile radius from Surbiton: Minimum 2 hours
Living between 5–10-mile radius from Surbiton: Minimum 6-8 hours
Living from 8-mile radius from Surbiton: subject to assessment, minimum support from 6-8 hours, Live-in, awake and sleep-in night
At Community Care Expert, a dedicated member of our team is available to you 24/7 to support you regardless of the level of your need. Our neurological conditions service is flexible and personalised. We always remember that each person has individual needs. Our care packages are based on service users' individual support needs. Care plans and risk assessments are also based on service users' preferred lifestyle, background and wishes. We will review care plans and risk assessments at least every three months and when needed. Furthermore, changes to service users care needs will be implemented and communicated to their care team immediately.
Our complex care packages have a dedicated team leader who will lead regular and backup support workers. The package team leader will maximise the communication amongst the multidisciplinary team and brings continuity and consistency to the service provided. Our skilled managers continually guide and support the team leaders.
All our support workers receive regular visits and supervision from a senior member of Community Care Experts. We will evaluate support workers skills and knowledge regularly to ensure they maintain the outstanding knowledge and skill needed. In addition to the regular supervision, team members will receive clinical supervision at least every six months from our clinical supervisor, an experienced registered nurse with an active NMC pin. Safeguarding is at the heart of everything we do, and our recruitment is subject to successful enhanced DBS and pre-employment checks.
We Bring High Quality Care to You
Community Care Experts delivers support as minimum as 1 hour depends on the service user's location:
High Quality Care With a Lasting Impact
Professional. Reliable. Qualified Dedicated Compassionated Care Team
At Community Care Experts, we offer wide range of professional and reliable supports , including, but not limited to:
Hourly support from 1 hour a day to 24/7.
Sleep-in & awake night support
Personal Care: private hygiene, dressing and maintaining personal appearance, bathing and showering including bed-baths, oral hygiene, applying make-up, and hair care.
Working on rehabilitation plans and achieving rehabilitation goals
Re-ablement or Care after hospital discharge
GP and hospital appointments
Companionship & emotional support
Support with shielding during the coronavirus pandemic
Accessing community and maintaining your social life
Dietary support such as meals preparation and help with eating.
Shopping, laundry, washing, ironing and similar light household chores
Support with toileting and continence management
Support with managing medication from collection to administration
Collecting pensions and similar chores
Light gardening such as watering your plant
PEG feed and Care
Signposting to other related services such as financial advisors, physiotherapists, and occupational therapists
Specialised neurological condition support
With our 24-Hour Neurological Condition Home Care Services, our service users and their family can feel confident that their care and needs matter and will be addressed on time — without sacrificing their normal daily routines. At Community Care Experts, we care for our Service Users health and wellbeing and provide personalised attention supporting our Service Users to stay at home for as long as they possibly can feel as independent as possible.
Support Workers Training
As well as regular supervisions our support workers receive the following training:
Mandatory training for care workers
Brain Injury Training
Insight and psychological adjustment
Fire safety and awareness
Infection control, including COVID-19
Safe handling of medication
Moving and handling
If required, they will receive training on caring for PEG, Stoma, Catheter, suction, etc.