Community Care Experts
Home Care Service
Homecare kingston upon thames
Specialist Brain Injury and Rehabilitation Support
At Community Care Experts, there are many supports available to our service users, including, but not limited to:
Physical and cognitive rehabilitation
Measuring goal attainment outcome using goal attainment scales
Personal Care: private hygiene, dressing and maintaining personal appearance, bathing and showering including bed-baths, oral hygiene, applying make-up, and hair care.
Working on rehabilitation plans and achieving rehabilitation goals
Re-ablement or Care after hospital discharge
GP and hospital appointments
Companionship & emotional support
Support with shielding during the coronavirus pandemic
Accessing community and maintaining your social life
Dietary support such as meals preparation and help with eating.
Shopping, laundry, washing, ironing and similar light household chores
Support with toileting and continence management
Support with managing medication from collection to administration
Collecting pensions and similar chores
Light gardening such as watering your plant
Hourly support from 1 hour a day to 24/7.
Live-in; Subject to assessment
Sleep-in & awake night support
PEG feed and Care
Designated Team Leader
Our brain injury care packages have a dedicated team leader who will lead regular and backup support workers. The package team leader will maximise the communication amongst the multidisciplinary team and brings continuity and consistency to the service provided. Our skilled managers continually guide and support the team leaders. In addition, our service users and their advocates will have access to our 24-hour emergency on-call.
Case Managers will be invited to tailor bespoke and client-centred training and supervision for their clients' care team, and we will facilitate it.
All our care packages have a designated team leader.
Clients care plans, risk assessments, daily notes etc., can be accessed digitally via our care control system with no extra cost.
We will invite Case Managers to their clients' team meetings every three months, as and when needed. We will organise and facilitate the meetings.
We will work with case managers to design, implement, monitor and evaluate clients' rehabilitation goals.
We facilitate and organise the MDT meetings.
Case managers can access our policy centre, including COVID-19 Hub (QCS)
We have a comprehensive recruitment process including DBS and pre-employment check
Our team members are highly skilled, vetted support workers
We provide free PPE
Regular COVID 19 test
Routine care and risk assessment review
Bespoke client-specific training for support workers designed and delivered by case managers
and many more supports
Our Brain Injury Support Workers
All our support workers receive regular visits and supervision from a senior member of Community Care Experts. We will evaluate support workers skills and knowledge regularly to ensure they maintain the outstanding knowledge and skill needed. In addition to the regular supervision, team members will receive clinical supervision at least every six months from our clinical supervisor, an experienced registered nurse with an active NMC pin. Safeguarding is at the heart of everything we do. We have robust recruitment and training policy in place, and our recruitment is subject to successful enhanced DBS and pre-employment checks.
Our support workers receive the following training:
Mandatory training for care workers
Neurological condition training
Brain Injury Training
Insight and psychological adjustment
Fire safety and awareness
Infection control, including COVID-19
Safe handling of medication
Moving and handling
If required, they will receive training on caring for PEG, Stoma, Catheter, suction, etc.